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Swaps and returns

Wrong size? We'll swap it.

Caps are sneaky. If your clip doesn't fit your vial, you get the other size, free.

Free size swap, 30 days

If your clip doesn't fit, tell us within 30 days of delivery and we'll send the other size at no charge. We cover shipping both ways.

Refunds for defects

If your clip arrives broken or has a manufacturing defect, we'll replace it or refund you in full, your choice.

We don't offer refunds for a change of mind. The swap is there so you end up with a clip that fits.

How to start a swap

Orders aren't open yet. Once they are, your order confirmation email will include a swap link. No forms to print.

Before you order

Thirty seconds now saves a swap later: check your vial's cap against a penny with Find my fit.